Shannon Foster Shannon Foster

Issue 08: Today’s Brew: What Does a Good Job Look Like?

Issue 08

If your team doesn’t know what success looks like, they can’t achieve it.

In this issue of Espresso & Empathy, we explore a leadership gap that often goes unnoticed: failing to clearly define what a good job looks like.

When expectations are vague, confusion grows, confidence erodes, and performance suffers. Clarity isn’t micromanagement—it’s respect.

This issue covers the real cost of unclear communication, how to define success beyond outcomes alone, and why setting clear expectations is one of the most empathetic things a leader can do. When leaders get clear, teams get confident.

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Shannon Foster Shannon Foster

Issue 07: Today’s Brew: Burnout Isn’t a Performance Problem—It’s a Leadership Signal

Issue 07

Burnout isn’t a personal failure—it’s a leadership signal.

Too often, burnout is attributed to individual weakness or poor time management. In reality, it’s frequently the result of unclear expectations, lack of recognition, and unsustainable leadership practices.

In this issue of Espresso & Empathy, we explore what burnout really looks like in today’s workplace, how leadership behavior and culture contribute to it, and practical ways leaders can create sustainable performance through empathy and clarity.

When teams are exhausted, disengaged, or quietly checking out, it’s not a productivity problem—it’s a leadership opportunity.

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Shannon Foster Shannon Foster

Issue 06: Today’s Brew: Leading Through Change – Why Most Change Fails and How to Get It Right

Issue 06

Most change initiatives don’t fail because of strategy—they fail because of silence.

In this issue of Espresso & Empathy, we explore why leading through change requires more than plans and timelines. It requires trust, clarity, and connection. You’ll learn how change impacts people emotionally, why change leadership differs from change management, and how leaders can guide teams through uncertainty without eroding culture.

When change is led with empathy and intention, it doesn’t weaken organizations—it strengthens them.

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Shannon Foster Shannon Foster

Issue 05: Today’s Brew is Psychological Safety — The Secret Ingredient of High-Performing Teams

Issue 05

Silence in meetings isn’t always alignment. Sometimes, it’s fear.

In this issue of Espresso & Empathy, we explore psychological safety—why it’s a foundational leadership practice, not a soft skill. When employees don’t feel safe to speak up, innovation stalls, trust erodes, and performance suffers.

This issue breaks down what psychological safety really looks like, why it directly impacts business outcomes, and how leaders can build it through everyday behaviors and conversations.

Psychological safety doesn’t happen by accident. It’s created by leaders who are intentional about trust, listening, and inclusion.

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Shannon Foster Shannon Foster

Issue 04: Trust Is the Currency of Leadership and Culture

Issue 04 – Trust Is the Currency of Leadership

Trust is the foundation of effective leadership—and without it, everything else becomes harder. In this issue of Espresso & Empathy, we explore why trust matters, how it’s built, what happens when it’s broken, and how leaders can begin to restore it. When teams disengage or go quiet, it’s often not a performance issue—it’s a trust issue.

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Shannon Foster Shannon Foster

Issue 03: Leadership Isn’t Just About Decisions—It’s About People

Issue 03 – Emotional Intelligence & Leadership

This issue of Espresso & Empathy explores why Emotional Intelligence is a game-changer for effective leadership. Learn the four core components of EI, how they impact trust and engagement, and the common realization leaders have when they discover they aren’t truly listening.

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Shannon Foster Shannon Foster

Issue 02: HR as a Strategic Partner, Not Just a Support Function

Issue 02 – HR as a Strategic Partner

HR isn’t just about policies and paperwork—it’s a strategic force that drives business success. When HR has a seat at the executive table, organizations see stronger retention, better workforce outcomes, and more sustainable growth.

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Shannon Foster Shannon Foster

Issue 01: Welcome to the Conversation

Issue 01 – Welcome to the Conversation.

This issue of Espresso & Empathy explores why employees really leave—and how leadership behaviors, not compensation alone, shape engagement, trust, and retention. It outlines three practical ways leaders can create cultures where people feel valued, heard, and supported.

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